How Do I Contact Customer Service?

Hogwarts Legacy and Harry Potter: Quidditch Champions

If you have any questions about these titles and would like assistance from a Customer Service agent, click here for Hogwarts Legacy, here for Harry Potter: Quidditch Champions, or select 'Ask for Help' at the top of this page to submit an email support ticket.

LEGO Harry Potter Collection

If you have any questions about this title and would like assistance from a Customer Service agent, click here to submit an email support ticket.

Harry Potter: Magic Awakened

Harry Potter: Magic Awakened in Asia is published by Netease. Players who need assistance are encouraged to contact the Netease Customer Service team here: Netease Customer Service.

Harry Potter: Hogwarts Mystery

Customer Service for Harry Potter: Hogwarts Mystery is provided by Jam City. If you are looking for support with this title, we suggest contacting their team through the links we have provided below:

• Jam City Support Website: https://jamcity.helpshift.com/a/harry-potter-hogwarts-mystery/
• Submit a Support Ticket: https://jamcity.helpshift.com/a/harry-potter-hogwarts-mystery/?contact=1

Harry Potter: Puzzles & Spells

Customer Service for Harry Potter: Puzzles & Spells is provided by Zynga. If you are looking for support with this title, we suggest contacting their team through the links we have provided below:

• Zynga Support Website: https://zyngasupport.helpshift.com/hc/en/79-harry-potter-puzzles-spells/
• Submit a Support Ticket Online: https://zyngasupport.helpshift.com/a/harry-potter-puzzles-spells/?contact=1
• Submit a Support Ticket In-Game: https://zyngasupport.helpshift.com/hc/en/79-harry-potter-puzzles-spells/faq/16122-how-do-i-contact-customer-support/?contact=1

Harry Potter: Magic Caster Wand

If you are looking for support with the Harry Potter: Magic Caster Wand, we suggest checking out the links we have provided below:

• Help Center: https://help.harrypottermagiccasterwand.com/
• Submit a Support Ticket: https://help.harrypottermagiccasterwand.com/ContactUs