How Do I Contact Customer Service?

Hogwarts Legacy and Harry Potter: Quidditch Champions

If you have any questions about these titles and would like assistance from a Customer Service agent, click here or select 'Ask for Help' at the top of this page to submit an email support ticket.

Harry Potter: Magic Awakened

Harry Potter: Magic Awakened in Asia is published by Netease. Players who need assistance are encouraged to contact the Netease Customer Service team here: Netease Customer Service.

Harry Potter: Hogwarts Mystery

Customer Service for Harry Potter: Hogwarts Mystery is provided by Jam City. If you are looking for support with this title, we suggest contacting their team through the links we have provided below:

• Jam City Support Website: https://jamcity.helpshift.com/a/harry-potter-hogwarts-mystery/
• Submit a Support Ticket: https://jamcity.helpshift.com/a/harry-potter-hogwarts-mystery/?contact=1

Harry Potter: Puzzles & Spells

Customer Service for Harry Potter: Puzzles & Spells is provided by Zynga. If you are looking for support with this title, we suggest contacting their team through the links we have provided below:

• Zynga Support Website: https://zyngasupport.helpshift.com/hc/en/79-harry-potter-puzzles-spells/
• Submit a Support Ticket Online: https://zyngasupport.helpshift.com/a/harry-potter-puzzles-spells/?contact=1
• Submit a Support Ticket In-Game: https://zyngasupport.helpshift.com/hc/en/79-harry-potter-puzzles-spells/faq/16122-how-do-i-contact-customer-support/?contact=1

Harry Potter: Magic Caster Wand

If you are looking for support with the Harry Potter: Magic Caster Wand, we suggest checking out the links we have provided below:

• Help Center: https://help.harrypottermagiccasterwand.com/
• Submit a Support Ticket: https://help.harrypottermagiccasterwand.com/ContactUs