Please submit a support ticket through the in-game menus. This option becomes available just after the Sorting Hat Ceremony before you go to your first Charms class.
- Select the 'Settings' Gear Icon located in the bottom left of the screen next to the current time, battery life, and signal strength.
- Select the 'Service' headset icon located in the top right corner of the Setting menu.
- Enter your email address
- Select the appropriate Issue Type in the drop-down menu.
- Describe your issue in the text area.
- Select the submit button.
If you are unable to contact us in-game, please click here or select 'Ask for Help' at the top of this page.
Please note- Warner Bros. Games only provides support for players of Harry Potter: Magic Awakened in the following locations:
- Austria
- Denmark
- Finland
- Israel
- Luxembourg
- Norway
- Poland
- South Africa
- Sweden
- Switzerland
Harry Potter: Magic Awakened in Asia is published by Netease. Players who need assistance in the locations listed below are encouraged to contact the Netease Customer Service team here: Netease Customer Service.
- Algeria
- Bahrain
- Bangladesh
- Bhutan
- Brunei
- Cambodia
- China (mainland China)
- Christmas Island
- Cook Islands
- Cyprus
- East Timor
- Egypt
- Federated States of Micronesia
- Fiji
- Hong Kong
- Indonesia
- Japan
- Jordan
- Kiribati
- Kuwait
- Laos
- Lebanon
- Macau
- Malaysia
- Maldives
- Mauritania
- Mongolia
- Nauru
- Nepal
- Niue
- Norfolk Island
- Oman
- Pakistan
- Palau
- Papua New Guinea
- Philippines
- Qatar
- Republic of Korea (South Korea)
- Samoa
- Saudi Arabia
- Singapore
- Sri Lanka
- Taiwan
- Thailand
- Tokelau
- Tonga
- Tunisia
- Tuvalu
- United Arab Emirates
- Vanuatu
- Vietnam
Comments
0 comments
Article is closed for comments.