How Do I Submit Bug Reports For Harry Potter: Magic Awakened?

If you've encountered a bug during your time with Harry Potter: Magic Awakened, please submit a support ticket through the in-game menus. This option becomes available just after the Sorting Hat Ceremony before you go to your first Charms class.

1. Select the 'Settings' Gear Icon located in the bottom left of the screen next to the current time, battery life, and signal strength.
2. Select the 'Service' headset icon located in the top right corner of the Setting menu.
3. Enter your email address
4. Select the "Bug Report" Issue Type in the drop-down menu.
5. Describe the bug in the text area.
6. Select the submit button.

If you are unable to contact us in-game, please click here or select 'Ask for Help' at the top of this page.