We are getting in touch with an important update:

We have shared the magical journey of Harry Potter: Magic Awakened with millions of fans around the globe. The time has come for Harry Potter: Magic Awakened to officially close its servers in the Americas, Europe and Oceania territories on October 29, 2024. The game will continue to be available for players in Asia, including Chinese Mainland, Hong Kong, Macau and Taiwan, as well as other select Asia and MENA territories

The game will be removed from the App Store and Google Play Store for players in these regions on August 26, 2024, and it will no longer be possible to make in-game purchases as of this date. Players who have already downloaded Harry Potter: Magic Awakened will be able to continue to play and use their existing currency & items until the servers in the Americas, Europe and Oceania territories officially close on October 29, 2024.

We’d like to thank those in the Americas, Europe and Oceania for playing, and are incredibly proud and honored that so many fans all around the world have enjoyed Harry Potter: Magic Awakened with such enthusiasm and passion.

-The Harry Potter: Magic Awakened Team

FAQ

Q: When will Harry Potter: Magic Awakened be officially closed?

A: Harry Potter: Magic Awakened will officially close its operations in the Americas, Europe and Oceania territories on October 29, 2024. The game will be removed from the App Store and Google Play on August 26, 2024.

Q: What is the schedule for the closure of Harry Potter: Magic Awakened in the Americas, Europe and Oceania territories?

A: Harry Potter: Magic Awakened will be removed from the App Store and Google Play on August 26, 2024. After this date, players in the Americas, Europe and Oceania territories will no longer be able to make in-game purchases, but can continue to use their existing currency and items until the game closes on October 29, 2024.

Q: Which Servers will be shutting down?

A: Harry Potter: Magic Awakened will be closing in the Americas, Europe and Oceania territories. The following servers will be closed on October 29, 2024:

• Diricawl
• Ridgeback
• Opaleye
• Occamy
• Bowtruckle
• Mooncalf
• Puffskein
• Hippogriff
• Chimaera
• Auguery
• Acromantula
• Nundu
• Basilisk

Q: Will players on other servers / in Asia territories be affected?

A: No, players in NetEase’s publishing territories will not be affected. These include Chinese Mainland, Hong Kong, Macau and Taiwan, as well as other select Asia and MENA territories.

Q: Will it be possible to transfer servers?

No, server transfers will not be possible.

Q: I am in the Americas / Europe / Oceania - will I still be able to play until the closing date?

A: Yes, players will still be able to continue playing Harry Potter: Magic Awakened on all servers until October 29, 2024.

Q: What will happen to the current season in Harry Potter: Magic Awakened?

A: The current season, Intercontinental Wizard Cup, will continue as planned ending on September 17, 2024. The game will not have any further content updates and will close in the Americas, Europe and Oceania territories on October 29, 2024.

Q: What happens if I delete Harry Potter: Magic Awakened after the game has been removed from the app stores?

A: We will be removing the game from the App Store and Google Play for players in the Americas, Europe and Oceania on August 26, 2024. If you delete the game or get a new phone after the game has been removed from the app stores, you will not be able to re-download.

Q: What happens if I still have the game installed after the closing date?

A: The servers for Harry Potter: Magic Awakened in the Americas, Europe and Oceania territories will be closed on October 29, 2024. Players who still have the game installed after this date will be unable to play.

Q: Can I use my in-game currency and everything I’ve collected?

A: Players can continue to use their existing in-app purchases and items until the game closes on October 29, 2024.

Q: Will players still be able to make in-app purchases?

A: No, players will not be able to make in-app purchases starting on August 26, 2024.

Q: Can I get a refund on purchases?

A: Players will not be able to receive a refund on past purchases, but you will be able to spend your remaining in-game currency and items before the game closes on October 29, 2024.

Q: Will you be closing the Harry Potter: Magic Awakened community?

A: The official community Discord and all associated social media channels of the game for players in the Americas, Europe, and Oceania will be closed on October 29, 2024.